A great work from home job opportunity!
Do you love chatting with people or scrolling through Facebook groups and answering other’s questions? Does having the ability to work from home pique your interest? Then maybe being an online community moderator is just what you are looking for!
What exactly does an online community moderator do?
An online community moderator or manager monitors things such as Facebook groups or pages, blog comments, forums, message boards, websites, chat rooms, online courses, etc. They make sure everything runs smoothly by approving posts or comments, removing anything offensive or that don’t comply with the terms of the group or site and help to keep things organized. There are new groups, forums, and sites popping up every day. Many of them are looking for dedicated individuals to monitor the online communities.
You might make a good community moderator if:
Of course, the actual job duties will vary depending on the company you are working for and the community you will be moderating. Here are a few general guidelines for who would make a good community moderator.
- You like working from home.
- You enjoy reading conversations.
- You can adhere to and set the example for community guidelines.
- You don’t have an issue confronting or banning people who are not adhering to the rules.
- You enjoy customer service type positions.
- You are able to post and or curate in accordance with the company’s social strategies.
- You are able to anticipate potential issues before they arise.
- You are able to clearly and concisely get your point across using the written word.
What are the requirements to become an online moderator?
Again, this can vary drastically depending on the company you are applying for and their mission. Here are some basic requirements that you might want to include in your resume when applying for an online moderator position.
- Experience and knowledge of a variety of social networks and online communities.
- Knowledge of and ability to learn new technical skills.
- Good customer service skills.
- Effective and clear written communication skills.
- Flexible schedule and the ability to work evenings and weekends.
Here are some companies that hire community moderators to work from home:
Yelp – Although many of these positions are remote, you have to be in certain locations to be considered.
CrispThinking – The title for this position is “Risk Analyst Contractor” which is really a fancy name for online moderator. CrispThinking works with world-renowned brands to monitor their social media accounts. No experience is necessary.
Ask.com – A high-quality Q&A database that empowers individuals to communicate and take action.
ICUC – A great opportunity to become an online community manager if you speak more than one language.
The Social Element – A diverse team of people working from around the world that offers a flexible schedule.
Lithium – Responsible for moderation of client’s enterprise companies online communities.
Alchemic Dream – A great opportunity for someone with gaming experience.
LiveWorld – Work with messaging apps and social media to develop deeper relationships with clients and customers.
ModSquad – Pick your projects, work on your schedule, and work where you want, what more could you ask for?!
OfferUp – Work for a community of the top shopping app on iTunes and Google Play store.
TopTal – Work from anywhere with the network of the world’s top 3% of software engineering, design, and finance talent.
*Bonus Tip-Check out Facebook groups and courses! Think about all of the Facebook groups you are a part of courses that you have taken that have a community aspect.
How much do online moderators make?
The pay for online moderator positions is similar to that of online customer service positions. Pay can range anywhere between $8-$17 per hour.
You might also be interested in 6 Strategies to Start a Successful Side Hustle.
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